At ChattanoogaTshirt.com we guarantee our products. We strive to maintain perfect feedback and customer satisfaction. Please contact us if you have any questions.
Payments are accepted via PayPal and through Etsy. Sales tax will be applied to all orders being sold within Tennessee.
All products are made to order. They will ship within 5-10 business days or 7-14 business days for custom requests. Standard US shipping will be first class or priority depending on the weight of your package. You will be able to track your package within the USA. You may purchase shipping upgrades (insurance, overnight, signature confirmation, etc...) if needed. We are not responsible for lost or stolen items once shipped from our location.
International shipping will ship 1st class.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
We strive to satisfy our customers. You may exchange or receive a refund if you are not completely happy with our product. Please contact us if you need any assistance.
*We DO NOT offer refunds due to sizing issues, because we try to include a size chart in every listing. If you are not sure about choosing a size, please send us a message.
**We also DO NOT offer refunds on custom orders after a proof from us has been approved by the customer.
***We are not responsible for replacing a printed order once it has shipped. If a package is lost or stolen or has been marked as delivered, the customer is responsible to call their local Post Office for GPS coordinates of the package. We will however work with customers on a reasonable solution for a discounted replacement, depending on the customers attitude towards the issue and willingness to accept that we have fulfilled our end of the transaction. If you would like a signature required on your order please let us know. We will also ship via UPS or FedEx if requested. There is an additional charge for these options.
We are available for wholesale. If you own a retail space and would like to sell our products in your store, just send us a message and we can let you know what we can do for you.